
If you're a Genbooker who's always in your calendar, then you've probably noticed that a light green block with the words "Appointment pending" in it shows up every once a while. When it does, you're unable to click on or edit the time slot it's covering.
This simply means one of your clients is in the process of making an online appointment, using the BookNow button or link you've cleverly posted on your site or elsewhere! That time slot is temporarily unavailable, to ensure you don't end up double booked. If the client completes and confirms the appointment, the block will darken and say "New Booking" (see below).

If the client doesn't finish making the appointment for whatever reason, the green block will disappear and the time slot will once again be available in a few minutes.
